Support

General game and technical help for Snap Sub and CrabbMedia.

Email support@crabbmedia.com Howto

What this inbox is for

• Game or download problems on web or Android.
• Broken pages, missing art, or a board that will not load.
• Questions about how guest play, rankings, or ads work.

What email cannot do

• Email cannot delete, change, or look up an account. Use the linked game controls.
• We will not confirm whether another person has an account or share their records.
• Do not send personal documents, photos of IDs, or another player’s information.

Accounts and scores

Unlink a machine or remove online data from Settings inside a currently linked game. Unlinking keeps the public name. Remove deletes the online account. Local play and your local best stay either way.

Useful pages

• Howto — tap and keyboard controls, threats, and rules of a dive.
• Get Snap Sub — browser play and the Android download.
• Terms — play rules for the game and the board.
• Privacy — what we collect and how ads work.